At Socks World, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a simple 30-day return and refund policy for eligible products.
| Return Details | Our Policy |
|---|---|
| Return Period | 30 days from the date you receive your order |
| Product Condition | New and unused condition |
| Eligible Products | Defective and non-defective products |
| Exchanges | Accepted for eligible products |
| Return Method | By mail |
| Return Shipping Label | Free for eligible returns |
| Restocking Fee | No cost / No restocking fee |
| Refund Processing | Within 7 days after the returned item is received and inspected |
| Refund Method | Original payment method |
| Return Approval | Product must meet our return requirements |
You may request a return within 30 days of receiving your order.
To be eligible for a return, the product must be:
We accept returns for both defective and non-defective products, including situations where:
For hygiene reasons, socks and other wearable products must be unworn, unwashed, and in original condition to qualify for a return.
To request a return, please contact our customer service team with:
Our support team will provide the return instructions and return address.
Please do not send a product back before receiving return instructions from us.
For eligible returns, we provide a return shipping label at no cost to the customer.
If a return is requested for an eligible reason, you will receive instructions for downloading and printing the return label.
Once your returned product is received and inspected, we will process your refund.
Approved refunds are generally processed within 7 days after the returned item has been received and inspected.
The refund will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.
We accept exchanges for eligible products within the 30-day return period.
If you would like to exchange an item, please contact us with your order number and the product you would like to exchange it for.
Exchanges are subject to product availability.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
We may request photographs or other information to help us verify the issue.
Once confirmed, we will provide instructions for returning the item and will offer an appropriate replacement, exchange, or refund.
A product may not be eligible for return if it has been:
For hygiene and health reasons, wearable products must be returned unworn and in their original condition.
If you need to cancel an order, please contact us as soon as possible.
We will do our best to accommodate cancellation requests before the order has been processed or shipped. Once an order has been shipped, it may need to be handled through our standard return process.
For any questions regarding returns or refunds, please contact us:
Business Name: Socks World
Physical Address: 4641 S Ashland Ave, Chicago, IL 60609, United States
Phone: +1 (773) 247-5376
E-mail: support@socksworld.us
We are committed to providing a fair and transparent return and refund process for all our customers.
Business Name: Socks World
Physical Address: 4641 S Ashland Ave, Chicago, IL 60609, United States
Phone: +1 (773) 247-5376
E-mail: support@socksworld.us
Business Hours:
Mon–Sat: 8:30 AM – 7:00 PM
Sun: 8:30 AM – 6:00 PM
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