At Socks World, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund under the conditions outlined below.

Return Eligibility

You may return items within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original condition
• Items must be returned in the original packaging
• Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Gift cards
• Items that have been used, washed, or damaged after delivery

Return Process

To initiate a return, please contact us at support@socksworld.us with your order number and reason for return.

Once your request is approved, we will provide return instructions, including the return address.

Please do not send items back without prior approval.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping method, as we are not responsible for lost return packages

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
• Processing time: 5–10 business days depending on your bank or card provider

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please return the original item and place a new order.

Order Cancellation

Orders can be canceled within 12 hours of placing the order. After this period, the order may already be processed and cannot be canceled.

Contact Information

For any questions regarding returns or refunds, please contact us:

Business Name: Socks World
Physical Address: 4641 S Ashland Ave, Chicago, IL 60609, United States

Phone: +1 (773) 247-5376
E-mail: support@socksworld.us

We are committed to providing a fair and transparent return and refund process for all our customers.